Free, regulated debt advice in the UK is available from StepChange, Citizens Advice, National Debtline and PayPlan. Never pay a private firm for advice that these charities give for free.
The Breathing Space scheme gives you 60 days of legal protection from creditors (interest, charges and enforcement frozen) while you get advice. It is free and applied for through a debt adviser.
For unmanageable debt, the four main formal solutions are: Debt Management Plan (informal), Debt Relief Order (under £50k debt, low income), Individual Voluntary Arrangement (mid-range debt, regular income), and Bankruptcy (last resort, fast clean break).
There is no shame in any of these options. The system exists because debt is legally allowed to grow faster than wages, and getting out of it sometimes requires using the legal exits the system itself provides.
